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Privacy Policy
At Pretty Twisted Cross Stitch, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information:
•Name, email address, billing/shipping address, phone number, and payment information.
b. Non-Personal Information:
•Browser type, operating system, IP address, pages visited, and time spent on the website.
c. Cookies and Tracking Technologies:
•We use cookies to enhance your experience, track usage, and personalize your interactions with our website.
2. How We Use Your Information
We use the information we collect to:
1.Process orders and manage subscriptions.
2.Communicate with you about your orders, promotions, or updates.
3.Improve our website and customer experience.
4.Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
1.Service Providers:
•Third-party vendors who help us provide services (e.g., payment processors, shipping companies).
2.Legal Compliance:
•To comply with legal obligations or respond to valid requests from public authorities.
3.Business Transfers:
•In case of a merger, acquisition, or sale of assets, your information may be transferred.
4. Cookies and Tracking Technologies
a. What Are Cookies?
Cookies are small files placed on your device to collect standard internet log information and visitor behavior.
b. How We Use Cookies:
•Remember your preferences.
•Track site usage and analytics.
•Deliver personalized advertisements.
c. Managing Cookies:
You can manage cookies through your browser settings. Please note that disabling cookies may limit some functionalities of our website.
5. Data Security
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. Our security measures include:
•SSL encryption for transactions.
•Regular security audits.
•Restricted access to personal information.
6. Your Rights
You have the following rights regarding your personal information:
1.Access: Request access to the personal information we hold about you.
2.Correction: Request corrections to inaccurate or incomplete information.
3.Deletion: Request the deletion of your personal data, subject to legal obligations.
4.Opt-Out: Opt-out of receiving promotional communications.
To exercise these rights, contact us at: hello@prettytwistedcrossstitch.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal information.
8. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with the “Effective Date” at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@prettytwistedcrossstitch.com